Dental Assistant Receptionist

Jan van Nassaustraat 125 2596 BS The Hague Monday - Friday 08:00-17:00 Pharmacy Mon-Fri 08:00-13:00 to 14:00-18:00

DENTAL ASSISTANT/RECEPTIONIST

Job Vacancy: Dental Receptionist

Department: Dental Clinic

Type: Full-time (minimum of 32 hours)

IHCH (International Health Care Centre) is looking for a dental receptionist.

Our receptionist team provide essential administrative support to our dentist and

assistant staff, ensuring the smooth operation of dental clinic on a daily basis. If you are

detail-oriented, proactive, and thrive in a dynamic healthcare environment, we

encourage you to apply. Regular clinic hours are Monday to Friday - 08:00 to 17:00.

Key Responsibilities for dental receptionist:

• Perform general administrative duties such as answering phones, scheduling

appointments, and managing patient records.

• Coordinate communication between patients, medical professionals, and the

finance department.

• Process billing and payments on the spot.

• Maintain accurate, up-to-date patient files and medical documentation.

• Handle incoming correspondence (emails, phone calls, etc.) and direct inquiries

to the appropriate departments.

• Provide administrative support for healthcare professionals as needed.

• Ensure compliance with all relevant medical and privacy regulations (GDPR)

Qualifications:

• Previous experience in a medical office or healthcare setting is a plus.

• Strong organizational and multitasking abilities.

• Proficiency in MS Office (Word, Excel, etc.)

• Excellent English communication skills (both written and verbal).

• Knowledge of Dutch and other language is a plus.

• Ability to maintain confidentiality and handle sensitive information.

• Strong attention to detail and effective time management skills.

• Strong cultural respect in an international environment

• Must be able to work independently and quickly within a fast-paced team

• Ability to embrace a flexible working schedule and provide cover when needed

• Maintain a high standard of patient friendly focused care

• Consistent and professional appearance along with a caring attitude

What We Offer:

• Work in a collaborative and supportive healthcare environment.

• Opportunity for professional growth and development.

• Competitive salary and benefits package.

• Flexible working hours and work-life balance.

In addition, we offer the following benefits:

• 8% statutory holiday allowance paid in May (in line with the CAO).

• 190 holiday hours per annum for a full-time equivalent (FTE), plus public

holidays.

• A pension contribution.

• Complimentary coffee and fresh fruit in our spacious, bright staff canteen.

• Bike loan scheme.

• Training, learning, and development budget to help you reach your full

potential.

About Us:

The International Health Care Centre The Hague (IHCH) is a dynamic medical centre

that offers primary, paramedical, pharmaceutical, dental, and medical specialist careall

under one roof. Our services are tailored to meet the specific needs of a diverse

patient community, including expatriates, internationals, and Dutch citizens in The

Hague and surrounding areas.

With a large team of approximately 135 staff members from 35 nationalities, IHCH

boasts a unique international character, with English and other languages spoken

across the GP, Polyclinic, Prevention, Patient Relations, Pharmacy, and Dentistry

departments.