Service/Solution Engineer Job

Service/Solution Engineer

Date: 26 Nov 2025

Location: Ridderkerk, ZH, NL

Company: Alstom

Req ID:482337

Location: Ridderkerk

Appointment Basis: Permanent

Apply by: 9/12//25

Excellent Salary + Benefits

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

Take on a new challenge and apply your Service Engineering expertise in a new cutting-edge field. You'll work alongside knowledgeable, diverse, and skilled teammates.

You'll help our customers keep their fleets operational, ensuring reliability and efficiency in their rail systems. Day-to-day, you'll work closely with teams across the business (Procurement, Product Introduction, Maintenance Engineering, and directly with our customers), diagnosing difficult problems, proposing and implementing solutions, validating changes, maintaining configurations, and much more.

We'll look to you for:

• Diagnosing difficult problems.

• Proposing solutions.

• Implementing solutions.

• Validating solutions or changes.

• Maintaining configurations.

• Collaborating with Procurement, Product Introduction, and Maintenance Engineering teams.

• Engaging directly with customers to address their needs.

• Ensuring compliance with safety and quality standards.

• Continuously improving processes and solutions.

• Supporting knowledge sharing and skill development within the team.

All about you

We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:

• Degree in Engineering, Mechanical Engineering, or a related field.

• Experience or understanding of diagnosing and resolving complex technical issues.

• Knowledge of rail vehicle systems, maintenance processes, and configuration management.

• Familiarity with cross-functional collaboration across Procurement, Product Introduction, and Maintenance Engineering teams.

• Strong communication and problem-solving skills.

• Ability to propose and implement innovative solutions.

• Resilience and adaptability when working in dynamic environments.

• Analytical mindset with attention to detail.

• Continuous learning mindset to stay updated with cutting-edge technologies.

• Customer-focused approach to ensure fleet operational excellence.