Customer Relations and Sales Ambassador (German speaking)

Functieomschrijving

Are you a natural at connecting with people and love to help others? Do you enjoy finding the perfect solution for every customer? Then you are exactly who we are looking for to join our team as a Customer Relations & Sales Ambassador!

• A salary of 2622€ per month based on full-time
• Contract directly with the company
• Working hours of 24, 32, 36, or 40 per week
• An extra salary % on Sundays and bank holidays
• Office close to Amsterdam Sloterdijk
• Hybrid working model

We are looking for someone who is great with people. You are unique because you offer personal and creative solutions. You are patient, listen carefully, and ask the right questions to help customers effectively. You thrive in a fast-paced environment and have:

• Completed secondary or higher vocational education (MBO/HBO) or a college degree.
• Confidence in speaking and writing German (near native level) and English (near native level).
• Previous experience in a customer service role.
• A caring personality that always puts the customer first.

As our Customer Relations & Sales Ambassador, you are the voice of our customers. You will support them across various channels, turning every interaction into a positive experience. Your typical workday involves:

• Answering customer questions and addressing concerns via social media, email, and phone.
• Actively identifying sales opportunities and recommending products to meet customer needs.
• Engaging genuinely with customers, going beyond scripts to offer creative and personalized solutions.
• Collaborating with your team to achieve both productivity and quality.

You will be working for a company dedicated to helping customers create moments of well-being. They are a growing international brand with a strong focus on customer experience. You will join a supportive team where your contributions are valued. They offer opportunities for professional growth and development within the company. The working hours include shifts from Monday to Friday (08:00-18:30) and a weekend shift (10:00-18:30), with extra pay for Sundays and bank holidays. They require 100% flexibility for this role, ensuring you can adapt to our operational needs.

Think you're the perfect customer service and you speak English or German? Apply now and let's chat about how you can contribute to the company's success!

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