Operations Manager

Functieomschrijving

What your week will look like as an Operations Manager

•  Lead daily operations within your rotational shift, ensuring safe, compliant and reliable execution of dispatch and related activities

•  Steer performance through KPIs and data insights, reviewing results, identifying root causes and driving corrective and preventive actions

•  Drive LEAN, continuous improvement and process standardization, ensuring scalable and consistent operational execution across all areas

•  Coach and develop Warehouse Managers and their teams, including training, performance management and succession planning

•  Plan and allocate staffing, workload and resources across shifts while maintaining strong collaboration with internal departments and the customer

•  Ensure a safe, inclusive and engaging work environment, maintain accurate documentation and procedures, and contribute to GXO’s environmental and sustainability goals

•  You regularly meet and align with the Head of Operations, to whom you directly report, ensuring clarity on strategic priorities, performance expectations and operational execution

Functie-eisen

What we are looking for

•  A bachelor’s degree in logistics, supply chain, engineering or business, supported by strong analytical and problem-solving skills

•  At least 5 years of experience in a complex, high-volume supply chain or warehousing environment, preferably with exposure to automation and multidimensional operations

•  Proven leadership experience, including coaching, developing and managing large teams (50+), and the ability to influence effectively across all levels

•  Strong communication skills in Dutch and English (French, German or Spanish are an advantage), with the ability to build relationships and collaborate in an international environment

•  A proactive, resilient and results-driven mindset, able to perform under pressure while maintaining a high standard of quality and professionalism

•  Strong analytical, financial and reporting skills, with the ability to translate data into actionable decisions and drive continuous improvement

•  Broad technical and process understanding, combined with a willingness to keep developing yourself and deliver high-quality service to internal and external customers

Arbeidsvoorwaarden

What we offer you

•  A key leadership position within one of the largest and most advanced logistics hubs in the Netherlands

•  A competitive salary between €4500 - €5800 (excluding allowances and bonuses), depending on your experience, supported by a comprehensive benefits package

•  Real career opportunities within an international organization that invests in your development, with clear and transparent pathways for growth across operations, continuous improvement and site leadership

•  A strong people-first culture built on safety, teamwork and continuous improvement, within a dynamic environment of motivated colleagues where no day is the same

•  Access to a high-quality company restaurant, where professional chefs prepare fresh, healthy meals every day for just a few euros