Service Supervisor

Service Supervisor (f/m/d) - HKW VII - Den Helder

Requisition ID: 71605

Location(s):

IJmuiden, ZH, NL

Work experience: Team Leader

Type of position: Full-Time

Job Family: Field Operations

Vestas is the largest renewable energy solutions provider in the World. Vestas NCE is responsible for sales, construction, and servicing of wind projects in Benelux and other European Markets. Service Sales works with multiple functions in an international environment to deliver on Vestas "profitable growth" strategy.

Region NCE > SBU NCE Service > HKW VII

Purpose and reason for the existence of the job

The Vestas Offshore Service department is responsible for service and maintenance of the wind turbines in multiple windfarms in the North Sea of the coast of the Netherlands. The department has an open and informal culture, where teamwork and good communication is the key to our success. You will have the opportunity to work in an exciting industry and in a team of highly motivated employees.

Responsibilities:

• Manage and coordinate service operations on site
• Plan service tasks on a daily basis
• Organize Vessel + O&M team transfers
• Monitor weather forecasts
• Prepare transfer plans + Daily reports
• Create service work orders in ERP (SAP)
• Maintain and update planning board
• Assist the implementation of new procedures/processes
• Approve hours of technicians
• Planning of annual service and maintenance
• Input to Monthly Customer Report
• Ensure implementation of upgrades
• Servicing the customer to ensure high customer satisfaction
• Compliance to Vestas' Health and Safety Management system
• General support to the Service Manager
• Manage and ensure electrical safety works on site
• Driving and upholding the company's safety standards.

Qualifications

• Technical & Leadership Education/ Degree (e.g. Bachelor Degree or similar)
• Supervisory and leadership experience (min. 3 years)
• IT skills - Word, Excel, Outlook & data processing, and PowerPoint. Experienced in using ERP system (SAP)
• Full driving license
• Excellent communication skills, both verbal and written (English), Dutch will be advantageous
• Offshore experience. Completed GWO training will be an asset

Competencies

• Strong leadership skills with the ability to delegate tasks and lead by example
• Deep technical expertise in turbine platforms and relevant documentation (WTSR/HV Rules)
• Committed to safety, acting as a role model and promoting safety awareness
• Adaptable and flexible in dynamic, fast-changing environments
• Excellent communication, organizational, and time-management skills
• Team-oriented, open to collaboration with international teams
• Focused on quality, continuous improvement, and effective problem-solving

What we offer

We offer a challenging SOV based position with an 14/14 Rotation. An excellent learning environment and opportunities for career development at the world's leading wind turbine manufacturer. You will become part of a highly professional culturally diverse team in a constantly growing industry. We provide a competitive compensation package.

Additional Information

Based from Den Helder, you will work on a 2-week on/2-weeks off rotation, SOV Based at our Hollandse Kust West - Oranjewind that performs the Service on our flagship V236 Turbines.

This is a local Dutch contract thus candidates are to reside in the Netherlands and be in possession of a Dutch working permit, to be eligible for this role.

Applications are reviewed on an ongoing basis, however, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Our commitment to a fair hiring

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.