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Debt counseling volunteer

As a Debt Counseling Volunteer at Faircasso, you will mainly have contact with people in debt by phone and email. You identify their debts and any other social problems, explore together which form of debt assistance best fits their situation, motivate them to actually register for debt counseling, and then connect them to the right solution. After that, you stay in touch with both the client and the counselor to ensure the process continues. If things get stuck along the way, you step in again to get everything moving.

Qualifications and skills

- You are 21 years or older;

- You have at least completed an MBO education or demonstrable work experience at this level;

- You have an affinity with financial administration;

- You are available one morning or afternoon per week (4 hours);

- You are strong and patient;

- You no longer have any debt problems yourself;

- You can show a Certificate of Good Conduct (VOG);

- You live in the Rotterdam region.

Working conditions

- As a volunteer at Faircasso you get the chance to make a difference for people who are at their wits' end and to give them hope for a way out of debt;

- At our office, in the center of Rotterdam, it is pleasant to work with colleagues from the other teams, we have lunch together and of course we support each other in difficult cases;

- Before you start, you will follow a three-day training course that is usually given on Saturdays;

- Every six weeks there is an intervision evening in which you discuss difficult cases with all fellow volunteers, so that we can better help those seeking help and your knowledge increases;

- Type of employment: Volunteer work.

Your response

Interested in contributing your skills to Faircasso's mission? Send a cover letter and your resume to .