Customer Service Representative

• I want to...
• Be legally compliant
• Be environmentally conscious
• Be in control
• Save money

• Energy Management
• Heat Optimisation
• Boiler Room Monitoring
• Reporting & Compliance
• Enegy Audit & Reporting
• istaDES

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Customer Service Representative

Help us reduce energy consumption in buildings. Apply now and join our team.

Welkome to ista.

At ista, we help property owners and managers to make their buildings future-proof and environmentally friendly. We do this by making energy consumption transparent and transparent, so that it can be settled fairly. In this way, the users of buildings save energy and reduce their CO₂ emissions. With more than 6,300 employees in 20 countries, we are committed to this every day. Join our team and build a sustainable future with us.

Everyone is welcome at ista - regardless of age, gender, background, religion, disability or sexual orientation. We are proud of our diversity and of the culture of belonging and teamwork, in which we always support each other. In doing so, we believe that a healthy work-life balance is important and we offer everyone plenty of room to develop and grow.

In your role, you see every contact moment as an opportunity to surprise questioners with our service, so that they have a positive experience with our organization. You are in daily contact with our customers and residents who have questions about our products and services. You respond quickly to incoming e-mails and help and inform customers and residents by telephone to their full satisfaction. Resistance in a conversation can be turned around naturally.

This is what you are going to do.

You see every contact moment as an opportunity to surprise questioners with our service, so that they have a positive experience with our organization.

You are in daily contact with our customers and residents who have questions about our products and services. You respond quickly to incoming e-mails and help and inform customers and residents by telephone to their full satisfaction. Resistance in a conversation can be turned around naturally.

You recognise yourself in this.

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  MBO+ working and thinking level

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  At least 2 years of work experience in a customer service environment

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  Excellent command of the Dutch language, both verbally and in writing (English is an advantage)

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  Available at least 4 days a week, with Wednesday and Friday being mandatory

You bring this with you.

You can quickly master new situations. You have focus and guts with which you can achieve the intended objectives in an increasingly rapidly changing organization. You are:

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  Very communicative

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  Customer-friendly and solution-oriented

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  Someone who is confident and self-assured

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  Enterprising

This is what you can expect from us.

A varied position in a successful and growing company. This offers plenty of opportunities to develop your talents. ista has flexible working conditions:

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  An excellent salary, ista Choice Budget, profit distribution

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  Work from home options (max. 2 days per week)

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  A pleasant team to work with

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  An excellent work-life balance

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  13th month

Join our team as a Customer Service Representative in Schiedam.

ista Nederland

Steven Vloemans | Recruiter

Nieuwpoortweg 11 | 3125 AP Schiedam

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