vacatures in Hulst

Kruiningen, NL

Function: Service Delivery

Job Category: Engineering

Workshop

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world's widest portfolio and service network, we - Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together.

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.

We are now looking to welcome a dynamic and safety-focused Workshop Reconditioning to our team. The role is offered as a permanent contract will be based in the Workshop in Kruiningen, The Netherlands .

What will you be doing?

As a Workshop Manager Reconditioning , you will be responsible for overseeing the day-to-day operations of the workshop, ensuring efficient and safe execution of orders, while optimizing the utilization of resources and drive commercial initiatives to develop and maintain customer relationships. You will lead a team of skilled technicians and collaborate closely with other departments to deliver high-quality results.

To be successful in this role, you should have a proven track record in leading teams, with a strong emphasis on safety and quality. Excellent leadership and communication skills are essential, as you will be responsible for motivating and guiding your team towards achieving excellence.

Your responsibilities for the role include, but are not limited to:

• Planning, leading, organizing, and supervising Workshop activities in adherence with QEHS requirements.
• Supporting the professional growth and competence development of team members by creating development plans and identifying potential growth areas based on company needs.
• Identifying areas for improvement in the workshop layout and ways of working, and taking appropriate action.
• Growing the Workshop business by generating leads to non-buying customers, increasing customer contact, and revisiting rates.
• Ensuring profitability of the workshop by identifying growth pockets and generating leads.
• Strengthening the workshop offering.
• Managing communication across multiple stakeholders.
• Owning and driving the customer experience.
• Ensuring both employee and customer satisfaction.

The below will enable you to succeed in this role:

• Profound technical knowledge of reconditioning processes (machining, welding, metal spraying, etc.) of 2-stroke and 4-stroke engine components and service activities for these components.
• Experience in leading positions in a Services' delivery environment.
• Demonstrated leadership, communication, and people management skills.
• Excellent understanding of local requirements from both legal and business perspectives.
• Knowledge of safety regulations and best practices.
• Ability to prioritize tasks and manage resources effectively.
• Strong commercial drive with knowledge of the market conditions and customer needs.

In addition, the ideal candidate will:

• Embody the Wärtsilä Way and demonstrate our core values.
• Be passionate about driving operational efficiency and ensuring a safe working environment.
• Understand the value of collaboration and its benefits.
• Be recognized as a leader who can build high-performing teams based on trust.
• Have high integrity, actively listen, appreciate feedback, and support people's growth.
• Provide clarity on direction and inspire action towards future goals.
• Enjoy creating clear business value with a goal-oriented mindset.
• Drive results through excellent planning and by removing obstacles for employee success.
• Take accountability for business impact and make adjustments when performance is not as expected.
• Foster an organization with passion and drive, while ensuring a positive and enjoyable work environment.
• Be fluent in Dutch and have a good proficiency in English, both written and verbal

Why you & us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other's growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don't always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application in our Career portal. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. We (will be conducting interviews with qualified candidates throughout the process and) aim to keep you informed along the way.

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com .