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Inside Sales Specialist - E commerce

General information

Location:

Amsterdam - Amsterdam, Netherlands

Job Family:

Sales

Worker Type Reference:

Regular - Permanent

Pay Rate Type:

Salary

Career Level:

P3

Job ID:

R-43494-2025

Description & Requirements

Do you want to work for some of the world's leading audio brands? Become a part of the HARMAN team and get to work for JBL and Harman/Kardon.

By joining HARMAN, you'll dive headfirst into the exciting world of headphones, portable speakers, party boxes and other audio technologies, and contribute to the success of Harman Lifestyle EMEA business. The consumer audio industry is fast paced, fun and dynamic and we're looking for someone who is proactive, loves to work with a lot of different stakeholders from all over the globe and has creative ideas.

You will join our Sales department for the EMEA region, based in Amsterdam in the position of:

Inside Sales Specialist - E-commerce

(Bol.com, Coolblue, Media Markt, Krefel and other online retail)

Are you passionate about data, sales operations, and building strong relationships with key retail partners? In this role, you'll support our Tier 1 customers and sales teams by turning insights into action and ensuring smooth commercial operations from forecasting to execution.

A Career at HARMAN Lifestyle:

We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, and Revel.
• Unite your passion for audio innovation with high-tech product development.
• Create pitch-perfect, cutting-edge technology that elevates the listening experience.

About the Role:

You'll be the bridge between data and decisions - helping our sales teams and partners stay ahead in a fast-moving retail environment. Your analytical mindset and proactive approach will directly impact on how we serve our customers and grow our business.

As a Inside Sales Specialist - E-commerce, you will be supporting the Harman Key Account manager for managing relationships with key online retailers such as Bol.com, Coolblue and the e-commerce divisions of MediaMarkt, Krëfel, and Vanden Borre. You will drive sales growth, optimize product availability, and work closely with internal teams to ensure a seamless execution of commercial plans. This role requires a strong analytical mindset, commercial mind set, and the ability to collaborate cross-functionally with marketing, supply chain, and digital marketing teams.

What You Will Do:

• Drive the monthly sales forecast process together with our Tier 1 customers, ensuring alignment between planning, demand, and business goals.
• Act as a key link between Sales and Sales Support , following up on orders, checking pricing, and managing planning vs. forecast vs. orders in SAP.
• Turn advertising and sales data from Excel reports into clear, visual dashboards that support smarter decision-making.
• Provide display and promotional support for the Travel Retail channel.
• Support Account Managers by handling local customer requests and providing daily support for partners such as TRI, MSC, and Lagardère.
• Prepare presentations and insights for Quarterly Business Reviews (QBRs) with both Tier 1 customers and Sales Management.
• Analyze weekly data from top retail customers (Bol.com, Coolblue, MediaMarkt), compare results with GfK reports, and identify new commercial opportunities.
• Track Weeks-on-Hand vs. Sell-Out data to help optimize sales performance and store-level execution.

What You Need to Be Successful:

• At least 3 years of experience in Sales, E-commerce, or Key Account Management, preferably in Consumer Electronics or Retail.
• Strong analytical mindset with the ability to interpret sales data and make data-driven decisions.
• Good understanding of e-commerce platforms (Bol.com, Coolblue, MediaMarkt) and online retail KPIs.
• Experience in forecasting, demand planning, and sales performance tracking is a plus.
• Ability to collaborate cross-functionally with Trade Marketing, Supply Chain, and Digital Marketing teams.
• Strong negotiation and communication skills to manage retailer relationships.
• and Fluent in English and preferably also speaking Dutch (French is a plus).

What We Offer: