Industrie vacatures in Noordwijk Zh

Sales Support Manager Benelux (Netherlands)

is looking for an experienced Sales Support Manager to lead our Sales Support activities across the Netherlands, Belgium.

About

is the global specialty ingredients solution provider. The company sources branded specialty ingredients from leading manufacturers worldwide and its ingredient experts provide value-added technical support, which includes pre-mixing, blending, ingredient formulation and ingredient testing from its state-of-the-art, customized formulation centers and application laboratories in EMEA, Americas and Asia-Pacific.

Established in 1953, has operations in more than 70 countries with a strong presence in Europe and North America, and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of €2.4 billion, the company employs over 2,700 people worldwide and serves more than 27,000 customers. For more information, visit: www..com

At , our core values drive our success: One Team, Knowledge-Driven, Strong Partners, Entrepreneurial, Change, and Integrity. We are one team with one goal - to achieve greatness together! If you're passionate about these values and ready to make a difference, we want you on our team!

About this role

Job Purpose

As Sales Support Manager, you will lead and develop an international team of Sales Support Coordinators while actively contributing to daily operations. You will ensure smooth sales processes, strong customer relationships, and high customer satisfaction-fully aligned with 's commercial strategy.

Critical results

• Lead the Sales Support team across offices in the Netherlands, Belgium, and Germany

• Ensure effective administrative and operational support for Sales Managers, Directors, and Division Managers

• Guarantee accurate sales order processing, CRM data management, and reporting

• Drive strong customer relationships and consistently high customer satisfaction

• Deliver clear and reliable Sales Support reporting and KPI achievement

Key Tasks & Responsibilities

• Lead, coach, and develop an international Sales Support team

• Collaborate closely with Supply Chain, Customer Service, QA, and other internal stakeholders to ensure smooth operations

• Act as the office interface for customer relations and manage an assigned customer portfolio

• Prepare, present, and negotiate customer quotations using the quotation tool

• Track pricing, prepare customer visits, and provide follow-up reporting

• Support supplier relationships, including meeting preparation and activity monitoring

• Support Sales Managers with account plans, forecasts, pricing, calculations, and commercial offers

• Work closely with the sales team to support deal closure

• Use CRM systems to manage sales data, confirm incoming orders, and maintain accurate market information

• Approve calculations, manage product text lines, and coordinate documentation with Sales, Supply Chain, and QA

• Register, monitor, and manage Non-Conformity incidents

• Ensure compliance with ISO standards and QA procedures

• Monitor performance and achieve defined KPIs

About You

Education and Experience :

• Associate degree or equivalent level of education

• Minimum of 5 years' experience in a relevant field, including people leadership or supervisory experience

• Background in industrial, wholesale, or international trade, and/or business administration

• Fluent in English (spoken and written); Dutch, or French is a strong advantage

Skills and Profile

• Proven experience supervising and developing a team of sales or administrative support professionals

• Ability to set clear day-to-day operational objectives and priorities for the team

• Capable of handling complex operational and commercial challenges

• Ensures policies, procedures, and best practices are clearly understood and consistently followed by team members and stakeholders

Key Competencies

• Strong people management and leadership skills

• Management by objectives with a results-driven mindset

• Commercial awareness and customer-focused approach

• Service-oriented attitude with high attention to accuracy and efficiency

• Strong communication and interpersonal skills

• Proactive, structured, and solution-oriented

• Team player with strong organizational and motivational abilities

• Resilient under pressure with a flexible and disciplined working style

• Familiarity with ERP and CRM systems

Why ?

is a fast-growing organization with an open culture and short lines of communication. We offer you freedom and opportunity to operate independently within the set objectives and frameworks. is looking for employees who are creative, independent, and energetic, and like to take on challenges. You like to work in a dynamic and rapidly changing environment, which requires a high degree of flexibility.

• Competitive package including 27 days annual leave + bonus structure

• An inspiring multinational company in a fast-growing and innovative business

• Commuting allowance, up to 75km one way

• Flexible and hybrid working environment

• Fringe benefits like private health care, private pension scheme, company Fitness scheme, etc.

Interested?

If you feel excited reading the above and want to join our journey, please send your resume in English by using the Apply button. Any questions regarding this position, please contact Jill Lan: .