Front Desk Assistant

Hengelo

Eibergen

Borculo

Working at 4

Hello Smile Dentistry

Front desk assistant(s) Eibergen/Hengelo

Will you be our new front desk assistant? Then apply quickly, because we are in Hengelo and Eibergen looking for a multitasker to join our team.

What is the function

As a front desk assistant(s), you are the first point of contact for patients. You are the business card of the practice and streamline daily operations. You are responsible for scheduling rooms and making sure schedules are filled properly and smartly. You can keep calm at hectic times and are a true multi-tasker. A major challenge is the ever-increasing patient flow. Performing good triage so that patients who need acute help are helped quickly and actively pay attention to approaching patients you can make happy when there are cancellations is therefore extra important so that waiting times are as short as possible.

Tasks

• Welcoming patients in a hospitable manner
• Manage digital calendar and schedule appointments for practitioners
• Updating patient data
• Answer incoming questions by phone and email
• Assist with budgets, referral letters and other correspondence
• Track action lists Infomedics
• Application and authorization procedures

The practice in Eibergen is looking for front desk reinforcement for 24-32 hours per week, days to be arranged. In Hengelo we are looking for reinforcement at least on Thursdays.

Job Requirements

• Experience in dentistry
• Good communication skills
• Social and empathetic
• Well organized
• Team player
• Experience with the software Exquise is a plus

What do we offer you?

• available hours of 16-32 hours per week
• Salary: 2,200 - 3,200 gross p.m. at 38 hours, depending on experience and proficiency
• A temporary contract with the prospect of a permanent contract
• A close and cozy team
• Opportunities for training and development

Who are we?

hello.smile is a growing group of oral health care professionals from Eastern Netherlands who are constantly looking for ways to advance in quality, service and treatment options and also continue to evolve as a practice.

We recently started using snelterecht, an online tool that offers empty slots in the calendar via Whatsapp. We use the waiting list function in Exquise, and through our website, patients can also more easily make or change appointments online themselves. Do you have ideas that would enhance the patient experience? Make us curious and apply!

Contact form