Operations Subject Matter Officer

FMO Entrepreneurial Development BankFMO Entrepreneurial Development Bank

Operations Subject Matter Officer (Debt Team)

Vacancy

Operations Subject Matter Officer (Debt Team)

Ready to shape FMO's future? Internal talent is our strength - your expertise matters!

• Educational level Bachelor / Master degree
• Deadline December 23, 2025

Your role

Please note: There is a preferred candidate for this position. However, we encourage all interested and qualified applicants to apply, as all applications will be considered fairly and transparently .

The Operations Subject Matter Officer (OSMO) is a specialist role responsible for debt-specific content within the Operations Department. The OSMO has no HR or managerial responsibilities but supports the Manager on strategic content topics. These topics can shift in time depending on the need. In addition to overseeing a portfolio of financial products in the core banking system, the OSMO serves as an expert and leader in the operational domain. The OSMO monitors the external and internal developments, sets the vision for various topics, negotiates terms and conditions where needed, and actively supports colleagues to grow. They foster team development, improve quality of work, and maintain strong relationships inside and outside FMO. The OSMO is an ambassador for our values and behaviors.

Key Responsibilities

• Monitor internal and external developments.
• Formulate a vision for the future of specific debt-related topics.
• Act as subject matter expert for debt-related operational processes, ensuring effectiveness, compliance and efficiency.
• Lead and coordinate as project owner at least two cross-departmental projects annually.
• Negotiate operational terms and conditions with internal and external stakeholders, achieving consensus within agreed timelines.
• Deliver quarterly training sessions to enhance team knowledge.
• Participate in product development and approval as needed.
• Drive continuous improvement and change initiatives across OPS and FMO.
• Provide coaching and quality monitoring for peers.
• Maintain strong relationships and deliver constructive compromises across teams.

Personal skills and competencies

• Responsibility: Looks beyond team interests, focusing on broader FMO perspective and strategic outcomes.
• Results Orientation: Delivers complex projects within time, quality, and cost criteria.
• Analytical Ability: Expert in operational domain; considers risk, finance, and monetary implications to further discuss with Management and relevant FMO teams.
• Persuasion: Skilled negotiator with strong relationship management.
• Strategic Thinking: Formulates vision and translates into actionable steps.
• Project Management: Coordinates multi-team projects effectively.
• Communication: Excellent reporting, presentation, and stakeholder engagement skills.
• Functional Knowledge: Comprehensive understanding of systems and processes; proposes future improvements.
• Coaching: Prioritizes team growth and professional development.

Our offer

• This position falls under salary scale 10
• All other employee benefits apply.

Your team

The Operations Debt Team plays a critical role in FMO's Operations department by managing the full lifecycle of debt, development contributions, and guarantee transactions, amongst others. This includes account management, servicing, and change management for complex financial products. The team ensures accurate booking of new deals in the core banking system (ACBS), processes disbursements and repayments, manages loan and facility invoicing, and handles restructurings and exits. Beyond daily operations, the team drives strategic projects such as new products analysis, digitilization, transaction monitoring automation, and compliance with evolving market standards . Collaboration is key: the Operations Debt Team works closely with Investment, Special Operations, Impact, Risk, Finance, and Legal teams, among others, to deliver seamless execution and maintain FMO's reputation for operational excellence.

Your background

• Minimum 10 years in operations or equivalent domain.
• Bachelor's or Master's degree in Finance, Business Administration, or related field.
• Proven leadership in operational excellence and project coordination.
• Strong knowledge of debt products and operational workflows.

About FMO

FMO delivers economic, social, and environmental development to entrepreneurial initiatives on a global scale, believing in our contribution to a better world, starting from our values as an organization and respect within our teams.

To learn more about who we are, our Vision, Purpose, Mission, Company Culture, and Leadership, please visit our page Profile - FMO . At FMO, we are guided by our four core values: Diversity, Integrity, Making the Difference and Quality. These values are the foundation of our strong company culture, fostering an environment where we work together to make a positive impact on the world.

Do you fit the criteria and are excited about this role? We invite you to express your interest and apply for this position. We look forward to learning more about you and your contribution to our team.

#PioneerDevelopScale.

Quicklinks

Sectors

• Agribusiness, food & forestry
• Financial Institutions

Public Funds

FMO

The Netherlands

South Africa

+27 11 507 2500

FMO