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Internship - Administration Specialist (Benelux Market)

• Intern

At Webfleet, we're looking for an enthusiastic, highly motivated and results oriented Administration Specialist Intern in Amsterdam to support our Admin team dedicated to our Benelux/French customer base.

What will your role be?

You will be Reporting directly into the Administration Team Lead/Mentor in the following activities:

Customer facing activities, such as:

• Handle administration related to services, from customer signature up to installation partner assignment and ultimately contract activation,

• Coordinate after sales activities for existing customer database, e.g. data care/hygiene, contract changes,

• Handling (minor) complaints from start to resolution,

• Assist the Accounts Receivable department in solving invoice or payment queries,

• Point of contact for other departments for contract-related queries,

• Invoicing: administrative, monthly tasks fulfilling customer and legal requirements

• Creating process-related documentation (process flows + descriptions).

• Identifying and implementing potential process improvements.

Who are we looking for?

You're the right fit for this internship whether you:

• Good communication skills: English & French and/or Dutch

• Mandatory to be able to make a 6-month agreement with the university.

• Experience with process documentation (eg. flow charts + process description) + process improvement.

• Strong interest in working in a B2B environment

• Ideally, some experience in a customer-facing position.

• You are solution-oriented and accurate person with a positive attitude.

• Enjoy working in a team in an international and dynamic environment.

• Good computer and administration/organization skills.

• Understanding technical issues is an asset.