German Logistics Operations Specialist

Functieomschrijving:

As a Logistics Operations Specialist, you are the first point of contact for customers and play a central role in optimizing their experience. From onboarding to resolving issues, while translating customer needs into innovative improvements.

Client Details

Our client is an ambitious start-up in the logistics sector. Their service is similar to that of a freight forwarder, but they stand out through the use of innovative, self-developed software. The company is growing rapidly and is looking to strengthen its team at the Amsterdam Houthavens. The team consists of 20 driven colleagues and operates with a flat organizational structure, where collaboration, growth, and mutual trust are key.

Description

• Guide new German customers through the onboarding process.
• Answer questions and provide proactive support for a wide range of customer needs.
• Resolve issues efficiently and with a customer-first approach.
• Collaborate with the sales and development teams.
• Translate customer needs into service improvements and new features.
• Facilitate smooth logistics flows.
• Ensure seamless handling of import and export processes via sea, air, road, and rail.

Profile

• Fluency in German and English, both written and spoken.
• You have proven work experience or educational background in the logistics field.
• Strong organisational and problem-solving skills.
• Proficiency in logistics software and tools.

Job Offer

• A brand-new office located on the IJ waterfront.
• A challenging and varied role in a fast-growing start-up.
• Opportunities for personal development and career growth.
• Salary up to €49.000 per year.
• Stock appreciation rights.
• 7-months company contract.

Functie-eisen:

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