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Unified Commerce Application Manager

• Hilversum

• 40 hours

Unified Commerce Application Manager

• Hilversum

• 40 hours

Apply

Unified Commerce Application Manager

• Hilversum

• 40 hours

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Apply for this vacancy

Unified Commerce Application Manager

• Hilversum

• 40 hours

Apply

We're looking for a self starter with a pro-active mindset, who works independently, learns quickly, and thinks analytically to support our Product Owners with both application management and project delivery.

YOUR TASKS

You'll have retail experience and, preferably, exposure to commerce platforms and integrations. Your primary focus will be CRM & Loyalty, but you'll flex across channels (POS, OMS, Webshop/App) as team needs evolve. As the team adjusts ways of working regularly, so flexibility is key.

What you'll do

• Partner with Product Owners on application management
• Own BAU routines: JIRA triage and handling (analysis, prioritization, follow‑up) and clear status comms
• Provide store/business support, coordinate incident resolution, and document
• Assist with Testing, validate fixes, and support release/readiness and hypercare
• Collaborate on integration topics (APIs, middleware/event flows advantageous), assist with data checks and issue reproduction
• Contribute to lightweight requirements/acceptance criteria and operational documentation
• Assist the Product Owner with any tasks they assign to you for supporting the SCRUM team/s

What you bring

• Retail / omnichannel background with a solid grasp of store & digital workflows
• A self‑driven, independent working style; you learn fast, structure ambiguity, and drive issues to closure
• Analytical mindset and problem‑solving skills; comfortable digging data
• Experience with commerce and preferably integrations
• Hands‑on with JIRA, testing workflows, and BAU support playbooks; clear and concise communicator
• Flexibility to rotate across CRM & Loyalty as well as POS, OMS, Webshop/App when needed
• Agile experience

Nice to have: Basic SQL, experience with marketing automation or loyalty engines, familiarity with release/change management

YOUR TASKS

You'll have retail experience and, preferably, exposure to commerce platforms and integrations. Your primary focus will be CRM & Loyalty, but you'll flex across channels (POS, OMS, Webshop/App) as team needs evolve. As the team adjusts ways of working regularly, so flexibility is key.

What you'll do

• Partner with Product Owners on application management
• Own BAU routines: JIRA triage and handling (analysis, prioritization, follow‑up) and clear status comms
• Provide store/business support, coordinate incident resolution, and document
• Assist with Testing, validate fixes, and support release/readiness and hypercare
• Collaborate on integration topics (APIs, middleware/event flows advantageous), assist with data checks and issue reproduction
• Contribute to lightweight requirements/acceptance criteria and operational documentation
• Assist the Product Owner with any tasks they assign to you for supporting the SCRUM team/s

What you bring

• Retail / omnichannel background with a solid grasp of store & digital workflows
• A self‑driven, independent working style; you learn fast, structure ambiguity, and drive issues to closure
• Analytical mindset and problem‑solving skills; comfortable digging data
• Experience with commerce and preferably integrations
• Hands‑on with JIRA, testing workflows, and BAU support playbooks; clear and concise communicator
• Flexibility to rotate across CRM & Loyalty as well as POS, OMS, Webshop/App when needed
• Agile experience

Nice to have: Basic SQL, experience with marketing automation or loyalty engines, familiarity with release/change management

Benefits are subject to the country where you are applying. Please visit the respective country website of the vacancy you are applying for, to learn more about our benefits.

WE OFFER YOU

25 HOLIDAYS

You will get 25 holidays per annum, based on a fulltime role.

BUY & SELL DAYS

Every year in April, you will be eligible to buy or sell additional vacation days.

HYBRID WORKING

Benefit from the flexibility of working from home, ensuring you can maintain productivity from anywhere. We have a 60:40 policy based on your working hours.

HUNKEMOLLER ACADEMY

Continuous learning opportunities and professional growth are supported through various training programs and workshops.

25-55% STAFF DISCOUNT

Our products are much loved with our employees. As part of the brand, you will receive a discount of 25% on all Hunkemoller products. On some Mondays we have an additional sale on our newest collections. On top of the 25% discount, you will receive an additional 25 - 35% discount.

WORK FROM ABROAD

Get the opportunity to work from abroad for up to 2 weeks!

WE OFFER YOU

HYBRID WORK

Benefit from the flexibility of working from home, ensuring you can maintain productivity from anywhere. We have a 60:40 policy based on your working hours.

BUY & SELL DAYS

Every year in April, you will be eligible to buy or sell additional vacation days.

HUNKEMOLLER ACADEMY

Continuous learning opportunities and professional growth are supported through various training programs and workshops.

25 HOLIDAYS

You will get 25 holidays per annum, based on a fulltime role.

25-55% STAFF DISCOUNT

Our products are much loved with our employees. As part of the brand, you will receive a discount of 25% on all Hunkemoller products. On some Mondays we have an additional sale on our newest collections. On top of the 25% discount, you will receive an additional 25 - 35% discount.

WORK FROM ABROAD

Get the opportunity to work from abroad for up to 2 weeks!

THE JOURNEY TO YOUR DREAM JOB

HIRED

Welcome to Hunkemöller - You'll sign your digital contract and are ready to start.