fulltime vacatures in Ottoland

Support Engineer

Working at SBA

You know exactly what our customers need!

You're able to efficiently resolve issues and advise clients on the right solution to prevent future problems. You effortlessly switch between IT and client language, understanding both technical and business needs and translating them into concrete solutions.

Does this sound like music to your ears?

As a Support Engineer, you'll be responsible for troubleshooting issues, supporting end users, and proactively maintaining customers' IT environments. Your attention to detail and structured approach contribute to the success of both our team and our customers! In short, you're the link that ensures our customers not only receive support but also grow thanks to your advice and support.

All in a row!

• Proactively monitoring customer environments is second nature to you. You are able to identify problems early and propose solutions before they impact the customer.

• You help our customers with their daily work.

• You actively advise our customers in the field of hardware and software. Converting an issue into a customer-oriented solution is not an unfamiliar task for you.

• You act as a bridge between technology and daily implementation to ensure that projects run smoothly and our customers' wishes are accurately realised.

Are you our 'Match made in heaven'?

• You have completed at least an MBO4 education in the field of ICT

• Good knowledge of Dutch and English (spoken and written).

• You are proactive, driven, service-oriented and accurate.

• You have a customer-oriented attitude and know how to advise customers on technical matters.

• You are proactive, driven, service-oriented and accurate.

What can you expect from us?

• Growth plan with on the job coaching.

• Flexibility in working days and working hours.

• Travel allowance (expense allowance).

• High-end hardware for daily work.

• Possible end-of-year bonus based on personal goals

• A pension plan with the option to save additional money yourself.

• Joint lunch, team outings and a game of table tennis every day

• Salary of course, but we would like to hear what you think you are worth!

Coffee or tea?

As you can see, we strive for a good balance between an advisory mindset and the ability to provide technical support to our clients. Are you enthusiastic and think this combination is perfect for you? Then get in touch!

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