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Senior Lead service technician

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Job area

Life Cycle Services

Location

Zaltbommel (DHL), Netherlands.

Contract type

Full time

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Are you that team player who enjoys working in a dynamic environment and being technically challenged? Do you want to be the Service technician who acts as a supervisor during the shifts? Are you the Lead Technician who likes to work as a technician, motivating a 2-person team and being the single point of contact for the end-customer? Then keep reading!

Your role

We are looking for an energetic technical Lead Technician with good technical and communication skills! In a dynamic working environment, you are responsible for the daily maintenance and operational activities during the shift in and outside Zaltbommel. Furthermore, you are also closely involved in the further technical development of the team.

As a (functional) Lead Technician, you will ensure that within your shift/team daily duties/activities are carried out in a safe and effective manner, minimizing the impact to the customer's operations.

This position will be "hands on", you will be working as service technician within your assigned 5-shift pattern on electrical, instrument, mechanical and control systems which involve the installation, modification, maintenance, and repairs.

Furthermore, within the role you will be the single point of contact for our customer DHL and the Vanderlande Global Service desk during all technical malfunctions and escalations.

Responsibilities and tasks

• Supervision op HSE topics and agreements.
• Ensuring our various installations are in good condition.
• Solving mechanical, electromechanical and any control malfunctions.
• Act as a supervisor for the team, make technical decisions and first point of contact for the customer and global service desk for all operational and technical issues during the shift.
• Make strong decisions related to Callouts Yes / No and who is responsible for execution.
• Within a 2-person team both Technician are responsible in handling Callouts.
• Lead functionally and train the employee assigned to your shift.
• Attend shift handovers to other shift(s) and customer, single point of contact for the customer during escalations.
• Initiate and implement improvements to the technical development for the team, system, and processes.
• Follow-up the escalation models/procedures in case Management involvement is needed.
• Coordinate all activities during the shift to ensure the (on time) completion of all corrective and preventative maintenance tasks as planned by the Maintenance coordinator and unplanned operational activities.
• Keeping track of CMMS DOS Maximo
• Supervising the reporting in Dos-Maximo performed by the team members and update the administration if needed to ensure correct completion before the end of the shift.
• Act as major contributor to process and system improvements to improve service levels, methodologies, and system processes.

Your Role:

You are someone with good/clear communication skills who dares to make strong technical decisions, and who can give direction in a 2-person team and coordinate activities.

You take initiative, want to build a team spirit, and creates a safe work environment within the team.

Your Profile

You are someone with good/clear communication skills who dares to make technical decisions, and who can give direction in a 2-person team and coordinate activities.

You take initiative, want to build a team spirit, and creates a safe work environment within the team.

• Minimum technical MBO 4 completed or comparable work experience in the technical sector.
• At least 5 years of experience with electrical and/or mechanical maintenance work in the field.
• Experience in finding and solving system errors and affinity with controls.
• You have good communication skills.
• Good command of the English and/or Dutch Language
• You are excited to train and guide other colleagues.
• You have an enthusiastic and proactive attitude, and you are flexible.
• You are willing to follow courses and training.

About the team

DHL Zaltbommel is a relatively new location with state of the art equipment. What I find interesting is that you're close to the action as a site based team. The work is very dynamic from preventive/ corrective maintenance, break downs to conveyor inspection and trouble shooting. You get a lot of responsibility because your are the first point of contact when problems occur. We work as a team and we take in an active role in finding a solution for the customer. The possibilities given by Vanderlande to keep op developing and improving myself, makes this the perfect place for me! (Colleague Service Technician).

What we offer

In the challenging and responsible position of Service Technician you will have the chance to make a significant contribution to industry-leading projects and be connected to our dedicated people and customers. We offer a position in an informal, international and professional working environment with a lot of scope for personal development. By joining our profitable and growing company you will be able to reach your goals and focus on your future. We are looking for both junior, mid and senior candidates. This position offers a competitive salary range of €4.500,- up to €5.300,00 per month (excluding shiftallowance and 8% holiday allowance). Through exceeding performance expectations, you even have the possibility to grow outside this scale.

On top of your fixed salary you'll receive the following secondary benefits:

• 40 vacation days (20 statutory days and a flexible budget worth 20 days).
• Flexible working hours.
• A hybrid workplace (40% working from home and 60% in the office).
• A Health & Wellbeing budget worth €300,- per calendar year.
• Commuting allowance, including full reimbursement of travel by public transport.
• Working from home allowance.
• Collective pension scheme and discount on additional health insurance.
• On-site company health centres with a gym, physiotherapists and occupational therapists.
• Vanderlande Academy and training facilities to boost your skills.
• A variety in Vanderlande Network communities and initiatives.
• And a great company restaurant and coffee bar with barista.

For more information, please contact Britt Laarhoven on +31 413 - 49 33 73.

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.