Business Process Analyst vacatures bij Protime

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Development · Mechelen · Hybrid

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At Protime, we help organizations across Europe manage time in a smarter, more meaningful way. With our Workforce Management solutions, we empower companies to boost efficiency, stay compliant, and unlock the full potential of their people.

Make time valuable. To become Europe's #1 Workforce Management provider .

To get there, we need clarity in complexity, and that's where you come in.

What you will do as a Business Analyst at Protime

Your mission: Help Protime make high‑quality product decisions by providing clarity, context, and evidence across complex European Workforce Management domains.

As a Business Analyst focusing on Strategic Discovery , you play a crucial role in shaping the future of our products. You enable better, faster, and more scalable product decisions.

You operate primarily in the problem space , uncovering what truly matters across European markets, regulations, and customer needs. Your mission is to bring structure to ambiguity, ensuring we solve the right problems before we build solutions.

You will work closely with Product Management, Engineering, Legal, Country Leads, Sales, and customers, all while reporting discovery insights to our Product Excellence team.

Your responsibilities include:

• Explore the European WFM landscape: market practices, labor regulations, customer workflows, and emerging patterns.

• Conduct desk research and stakeholder interviews.

• Build insights that distinguish scalable product needs from country‑specific constraints.

• Turn scattered information into clear, testable problem statements.

• Define context, scope, users, assumptions, risks, and success criteria.

• Identify patterns across countries and avoid local optimization traps.

Synthesis & Evidence‑Based Decision Support

• Separate facts from hypotheses and noise from insights.

• Build and maintain opportunity backlogs, decision logs, and traceable rationale.

• Support the creation of lightweight experiments and validation approaches.

• Work alongside Product Managers, Product Owners, Architects, and Engineers to shape coherent MVP definitions.

• Facilitate discovery workshops (journey mapping, story mapping, event storming, opportunity mapping).

• Bring GDPR, labor law, and data ethics considerations into early discovery.

Your skills and mindset

We're looking for someone who thrives in complexity and enjoys making sense of it; a strategic thinker with strong analytical capabilities and excellent communication skills.

• Minimum 4 years of experience in Business Analysis or Product Discovery (WFM, HR Tech, payroll, or other regulated environments are a plus).

• Proven experience framing complex problems and shaping MVPs with measurable outcomes.

• Familiarity with discovery techniques and product methodologies.

• Comfortable navigating ambiguity and diverse regulatory environments.

• Strong systems thinker with a passion for problem framing over solutioning.

• Able to influence without authority and communicate clearly with diverse stakeholders (C1/C2 English required). Dutch knowledge is a plus.

• Motivated to understand (or learn) the intricacies of Workforce Management across Europe.

What do we offer you?

Basic gross salary between €3,500 and €4,500 per month, depending on experience.

• Company car with fuel/charging card

• Net expense allowance

• Meal vouchers & eco vouchers

• Hospitalization and group insurance

• Year‑end bonus & annual performance bonus

• Mobile subscription & device voucher

• Flex Income Plan (FIP / cafeteria plan)

• 40‑hour workweek with 12 additional ADV/ROW days

Why join Protime?

At Protime, you get the chance to grow, experiment, and truly make an impact . We value collaboration and camaraderie. Together, we get things done. You'll receive autonomy and ownership but never stand alone.

• Hybrid working: from home and from our Mechelen HQ

• Flexible hours: we focus on output, not clock‑watching

• A dynamic environment where new ideas are encouraged

• Fast decision‑making and short lines of communication

• A culture of continuous learning, coaching, and professional growth

You'll never have "just another day at the office." Every day brings new insights, challenges, and opportunities to influence how we build the future of Workforce Management in Europe.

Protime is much more than just an organisation that aims to support companies in their workforce management and time registration. Behind each company, there are people who, each in their own way, contributed to building the company culture. Obviously, Protime is no exception to this rule.

But at Protime, we feel that there is something unique . A culture so engaging, our employees made walking the extra mile their second nature.

Workplace imageProtime office MechelenWorkplace image

What to expect during your recruitment process at Protime!

Acquaintance with HR

As a first step, you will meet with one of our in-house recruiters. They will see if there is a match with the Protime culture and explain you more about the vacancy and our way of working.

Next, you get to know your future teamleader. Sometimes a colleague also joins the interview. Together they delve deeper into the job description and look at the match with the team.

Interview with the Team Leader

You got the job?

Why join Protime? Here are 5 good reasons!

Protime office Mechelen

• Fast-growing company

  Protime is a fast-growing company with a strong corporate culture . Protimers are also innovation oriented . You get the opportunity to try out your ideas. Not to mention a real team spirit among the "Protimers". It's enough to make you think, isn't it?

• Camaraderie is one of our company's core values. Joining Protime also means taking part in the many team activities, parties and teambuildings that are planned. This is an opportunity to spend time with your colleagues in a different setting than just in the office.

• Once in a lifetime employer

  Well-being at work is a strategic objective for our company. The proof is that Protime has been a Great Place To Work™ 10 years in a row , since 2023 we are making it our goal to be the Once in a Lifetime Employer for every Protimer.

Protime is market leader in Workforce Management (WFM) and Collaborative solutions. As an independent part of the SD Worx group, Protime can offer their customers the benefits from a complete service, from time management to payroll management with one and the same supplier.

Thanks to a continuous focus on innovation, Protime supplies her solutions in Workforce management to a wide and varied range of clients and markets. Today Protime has over 5000 installations across Europe.

Development · Mechelen · Hybrid

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