Operations Manager vacatures bij Barça Amsterdam

• Marie Heinekenplein 30-31, 1072 MH Amsterdam

• +31 (0)20 - 470 41 44

Vacancy: Service & Bar Manager

⭐ 1. Leadership - You're the key player on the floor

As Service & Bar Manager, you are the driving force behind the guest experience, service quality, and team performance. You are visibly present, lead with energy, and radiate calm and professionalism when things get busy.

You are responsible for the entire bar and service team and play a key role in:

• setting up a sharp and efficient service flow;

• creating a positive and motivating team atmosphere;

• safeguarding quality, speed, and guest focus;

• training, coaching, and inspiring your colleagues;

• professionalizing processes and standards;

• managing scheduling, labor costs, and efficiency.

You get a lot of autonomy. You run your department as if it were your own business - with the support of the General Manager. Your leadership determines the level of Barça.

2. Training & Development - For you and your team

Your personal development

You will receive professional training in areas such as:

• hospitality leadership & team management;

• guest experience & service excellence;

• wine, cocktails, and beverage knowledge;

• communication & coaching;

• scheduling, cost control & operational management.

Training you will give

You will also deliver trainings to your team, including:

• service and hospitality training;

• product and beverage knowledge;

• efficiency & speed;

• communication & teamwork;

• quality and process training.

You lift the team to a higher level every month.

Growth Opportunities - You grow along with Barça

You are an important player in the continued growth of the company.

Growth is possible into roles such as:

• Operations Manager

• Assistant General Manager

• General Manager (future locations)

• Multi-site Manager (future locations)

In addition, there are certification opportunities (hospitality, wine, cocktails, management).

Compensation - A package that matches your level

Financial

• Starting salary: €45,000 gross per year (incl. 8% holiday allowance)

• Signing bonus: €3,500 gross (after completing the calendar year)

• Performance bonus: percentage based on staff performance

• Hold-on bonus

• Profit sharing

Time off & benefits

• 25 vacation days per year

• 5 additional bonus vacation days

• Flexible 4- or 5-day workweeks

• Option for longer vacations outside the season

• (Inter)national team outings

• Optional travel reimbursement

Job Requirements - What we expect from you

✔ Experience & skills

• At least 2-3 years of relevant experience in a similar role (e.g., floor manager, shift leader, assistant manager, or bar/service manager).

• Experience leading teams, coaching, and managing staff.

• Strong knowledge of bar & service, guest experience, and service processes.

• Comfortable in a dynamic, lively hospitality environment.