Reservations Supervisor vacatures in de branche Zakelijke dienstverlening

Zoku logoZoku logo

Zoku logo

Zoku logoZoku logo

Zoku logo

Reservations Intern

Working for a "good company" company

Are you a real people person who wants to help inspire traveling professionals to stay at Zoku? Then keep reading!

Zoku is a home for business travelers who want to live in a city for anywhere from a few days to a few months. We're not your typical business hotel: we offer a relaxed place to stay, work and meet new people, while helping residents feel connected to the local scene. Our fresh take on hospitality has been recognized around the world with plenty of press attention and design awards.

We're also proudly B Corp certified at all four of our locations (Amsterdam, Copenhagen, Paris and Vienna), which means we hold ourselves to high standards when it comes to social and environmental impact, transparency and accountability. At Zoku, you'll join an international team of driven, proactive and fun-loving people who all share one thing: a passion for connecting people across the globe.

During your Reservations Internship (starting in February 2026) you are the first and central point of contact for our guests (or as we like to call them, residents). You are responsible for coordinating Zoku's reservations and (online) guest communications throughout all of our properties in Amsterdam, Copenhagen, Vienna, and Paris!

You will learn from a team of Commercial rockstars, report to Zoku's Reservations Supervisor and work alongside our Marketing and Sales teams.

WHAT WILL YOU DO?

No day looks the same as a Reservations Intern … but here's a glimpse of what you can expect:

Hitting the books: You'll be responsible for processing all incoming requests, while managing all overnight enquiries. This includes answering any in-house questions. You will also help to monitor and control our online OTA channels.

You've got mail: Strengthen your communication skills by communicating daily with our future guests. You'll be responsible for responding to incoming emails in our inboxes.

Love a good chat: With a love for good conversations, you'll also be responsible for answering guest questions via the online chat box and following-up with booking requests over the phone.

WHAT'S IN IT FOR YOU?

• Internship allowance of €750 per month (based on full-time).

• 10 holiday days (per 6 months).

• Cool benefits like a night at Zoku for you and your +1, an Urban Sports Club subscription, various discounts and friends & family rates at all Zoku locations .

• A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow with.

• Fun events throughout the year to celebrate achievements and milestones.

• An internship at one of the 25 coolest hotels in the world, that feels like a second home and is purpose-driven .

• Get a personal Swapfiets or a travel allowance for your 1 KM+ work commute. Making your daily grind easier!

A FEW MUST HAVES

You are a student who is looking to get valuable experience as an intern as part of your MBO+, HBO (college), master's degree, undergraduate degree or placement year ideally in the fields Hospitality, Leisure - or Communication Management.