Software Service Engineer vacatures bij TOPdesk

EN

English Nederlands

We are looking for a skilled Software Engineer with strong Java development experience and practical AI knowledge. You will help design and implement complex, high-scale systems within our SaaS environment. Working closely with cross-functional teams, you will deliver robust, secure, and scalable solutions using modern cloud technologies and AI-driven capabilities.

• 32-40
• Medior position
• Hbo/wo
• € 4250 - € 5000
• Delft

Software Engineer with AI Knowledge

• 32-40
• Medior position
• Hbo/wo
• € 4250 - € 5000
• Delft

What are you going to do?

• Design and implement AI-driven software solutions with a focus on scalability and performance.
• Evaluate trade-offs between cost, latency, security, and quality to optimize services.
• Work with microservices architecture and deployment pipelines to deliver reliable solutions.
• Rapidly prototype and validate ideas to accelerate innovation.
• Collaborate closely with other teams to align technical solutions with business goals.

Where will you be working?

Our international team is based in Delft and Budapest and currently includes two engineers, a product manager, UX designers, and an engineering manager. We're now looking to add a tester as well to strengthen our capabilities.

We've recently established a dedicated team focused on driving TOPdesk's AI initiatives. This team is responsible for developing new services that interact with large language models, rapidly prototyping and experimenting with emerging ideas, and validating solutions that best meet our customers' needs. In addition, the team explores cutting-edge AI technologies to identify and integrate the most effective advancements into our systems.

Are you our new software engineer?

• You're a collaborative team player who values clear communication and shared success.
• You thrive on solving challenging problems and finding smart, effective solutions that improve products and delight customers.
• You want to work in a team that respects one another and works together toward shared goals.

Qualifications:

• 3+ years of experience as a Java developer
• Understanding of AI deployment pipelines (monitoring, observability, evaluation)
• Ability to build rapid prototypes and take them to production
• Knowledge of SaaS and cloud architectures
• Strong cross-team collaboration and communication skills

Nice to have:

• 2+ years of experience with TypeScript or similar
• Familiarity with OpenAI and other LLM technologies
• Ability to evaluate AI solutions based on cost, latency, and quality trade-offs

This is what you do it for

The nicest colleagues, a laptop, and a salary that grows with you. That is a no-brainer, of course. But there's more. Much more. In the Employee Handbook, you'll discover all of our employment conditions.

TOPdesk fringe benefits volunteerwork

Volunteering

Simply do it during work time. Did we mention helping people is part of our DNA?

TOPdesk fringe benefits volunteerwork

Volunteering

Simply do it during work time. Did we mention helping people is part of our DNA?

The job interview process. This is how we do it!

2 Who am I speaking to?

During a phone screening interview, we'll check if our expectations are aligned. If so, we'll get together for the first interview.

3 First interview: culture

You'll get to know TOPdesk, and we'll get to know you! If you have the true TOPdesk spirit, we'll meet again for a second interview.

6 Welcome to TOPdesk!

Once you've signed the contract, we'll arrange everything for your first day. Let the adventure begin!

Any questions?

Ask them to Guillem Got-Bouillant

• +31 (0)15 270 09 00
TOPdesk recruiter contact GuillemG

Wondering what they're saying about working at TOPdesk?