Medewerker Reserveringen vacatures in Badhoevedorp

1. __vacancyopjusttionswidget.opt-Job Schedule__ Full-Time
2. __vacancyopjusttionswidget.opt-Job Type__ Permanent
3. __vacancyopjusttionswidget.opt-Brands__ IBIS
4. __vacancyopjusttionswidget.opt-Job Category__ Rooms

Europe and North Africa

We are ibis Schiphol Amsterdam Airport , a vibrant 3-star hotel with 644 rooms, 6 exciting F&B outlets, 5 versatile meeting rooms , and above all, a team of 75 passionate colleagues who make every guest feel truly welcome every single day!

Are you a people person with a knack for hospitality and a hunger to sharpen your commercial skills? Then this is your chance to shine and grow with us!

Job Description

What's in store for you as a Reservations Agent?

As the first friendly voice our guests and clients hear, you'll be the heart of our reservation desk. You manage both individual and group bookings with care and precision - but that's not all. Every reservation is a golden opportunity to boost business, and you know exactly how to unlock it by asking the right questions and listening closely.

You'll actively inform guests about all the amazing options our hotel offers turning every call or email into a memorable "Feel Welcome" moment. Our motto is "Feel Challenged" and trust us, this role is packed with opportunities to learn, grow, and take initiative!

What do we need from you?

• You're looking for a full-time role with flexible working hours to suit your lifestyle.
• Hospitality runs through your veins; you're genuinely service-oriented and love turning opportunities into wins.
• You're a master communicator, fluent in both Dutch and English , and able to connect authentically with every guest.
• You have a background in Tourism, Hospitality, or a related field (bonus points if you know Opera!)
• You're eager to learn and grow, with a proactive, positive mindset.

What's in it for you?

• A competitive starting salary that's 7.5% above the hospitality industry standard - because we value your talent.
• A warm, diverse, and super supportive team ready to share their knowledge and help you thrive.
• Unique opportunities to shadow other departments, giving you the full hotel experience and fast-tracking your career.
• Access to exclusive Accor benefits - discounts at hotels worldwide and much more.
• Daily lunch or dinner on us, so you're fueled and ready to go.
• The chance to experience our hotel as a guest through our Employee Experience program .
• Travel reimbursement starting from 5 km and free parking if you drive.

If you're excited to be the friendly face and helpful voice that guests rely on, don't wait! Send your CV and motivation to Romy Moll via .

Discover a world where life pulses with passion

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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