hbo Supervisor Klantenservice vacatures

Bedrijfsomschrijving

You will be working at SABIC, a global leader in diversified chemicals headquartered in Saudi Arabia. From the Geleen site, you contribute to the production of high-quality polymers and chemicals used worldwide. The organization is known for its focus on innovation, sustainability, and large-scale industrial transformations. Within this dynamic environment, you will join an international team where personal growth and professional excellence are encouraged.

Good to know: within 15 minutes of your application, you will receive a WhatsApp message from us. We will then ask you a few short questions about your application to help you faster. Don't have WhatsApp? No problem! Then we will contact you via phone or email.

As a Customer Service Representative, you are the crucial link between commercial needs and logistical excellence. You contribute directly to business revenues and customer satisfaction by securing an uninterrupted Order-to-Cash process. You evaluate external customer requirements and translate them into internal logistical requests, requiring close cooperation with Sales and Supply Chain teams. Beyond operational handling, you participate in projects to optimize processes and drive KPIs linked to our transformation agenda.

• Bachelor degree in Business Administration, Supply Chain Management, or Logistics.
• 1-2 years of experience in Customer Service within a commercial or logistical environment.
• Excellent command of the English language (written and verbal), Dutch is a plus.
• Practical knowledge of SAP and affinity with systems and processes.
• Full-time availability (40 hours per week) is a must.

• A good salary (up to a maximum of €4,400 gross per month based on 40 hours).
• A fixed-term contract for the duration of the assignment (9 months for now), with possibility of extension
• 25 vacation days per year based on 40 hours.
• 8.33% holiday allowance.
• An attractive plus pension scheme.
• Net €750 to set up your home office.
• A monthly net allowance of €25.00 for the use of internet, laptop, and mobile.
• Unlimited access to Yacht Academy with more than 5,000+ courses.
• Your own training budget to follow job-related courses and training.
• Travel allowance.
• A referral bonus of €1,500 per referred candidate who starts at Yacht.
• Various bonus schemes.
• The possibility to work hybrid (2 days per week from home).
• Personal guidance and a dedicated HR contact person for your career and development.