Teamleider Callcenter vacatures in Amsterdam

Temporary Team Manager Customer Services the Netherlands

• Hybrid
• • Amsterdam , Noord-Holland , Netherlands
• €22 - €30 per hour
• Customer Services The Netherlands

Job details Application

Job description

Your main responsibilities:

What do you bring?

• Hbo working and thinking level

• At least 3 years of experience in a (call centre) people management or team coaching role, preferably in a service-oriented environment

• A strong sense of ownership, structure and adaptability

• You're results oriented, experience with KPIs is a must

• You're proactive, hands-on, and always looking to support your team and improve how things are done

• You can switch easily between strategy, operations and people matters

• You communicate clearly, in both Dutch and English.

What do we offer you?

About Cygnific

Cygnific is a proud subsidiary of KLM. With an international team of colleagues from over 30 countries, we offer 24/7 customer contact in more than 10 languages - via phone, email, social media, and chat.