Backoffice Medewerker- English Speaking

Functieomschrijving:

Are you administratively strong and looking for a back-office role where you can support multiple departments? If so, this is the perfect opportunity for you to make an impact in a dynamic, international environment.

Client Details

Our client is a global food processing and packaging company, specialising in sustainable solutions for processing, packaging, and distributing liquid foods. They are known for their innovative packaging technology, which preserves food safely without refrigeration, and operate worldwide with a strong focus on sustainability, food safety, and efficiency.

Description

This role will work closely with two team members and will be responsible for the Benelux region. You will be responsible for the following:

• Deliver high-quality service administration for the customer service operations area and support all relevant field force stakeholders. Ensure timely involvement and strong cooperation across teams to enable smooth back-office operations.
• Manage internal orders and perform follow-up activities.
• Handle end-to-end intercompany billing by opening and managing service orders for Service Engineers working across different markets.
• Carry out customer billing for Service Engineers.
• Organise and coordinate training for Service Engineers, including all related administrative tasks within the Customer Training process.
• Manage and follow up on service contracts for various clients, ensuring all agreements are up to date and properly administered.
• Perform service administration in line with global standards, established processes, and all local and legal requirements.
• Contribute to continuous improvement initiatives and the implementation of best practices in service administration.

Profile

• Minimum 4 years of administration experience (previously stated 2 years; 4 years required).
• Strong knowledge of SAP is mandatory.
• Highly proficient in spoken and written English. Dutch, and/or French is a plus.
• Good computer skills, including MS Office and Outlook.
• Strong numerical and analytical skills, with the ability to handle complex subjects.
• Excellent organisational and communication skills.
• Enjoys working in a dynamic and challenging environment.
• Passionate, business-driven, and client-oriented.
• Service-oriented and able to cooperate effectively with other departments and colleagues.
• Self-driven and independent personality.
• Super User experience is an advantage.
• Experience with invoice management/processing
• You must be based in the Netherlands at a reasonable distance from Utrecht, otherwise your application will not be considered.

Job Offer

• An entrepreneurial and international environment where developing opportunities for growth is valued
• A salary indication of €3000 to €3400 depending on your experience
• Hybrid possibilities
• Local and global training & development opportunities
• Company outings, Christmas dinner, and well-being activities
• Travelling costs compensation
• Pension plan
• A temporary contract with a possibility to a permanent contract.

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